A friend brought me a Dell Inspiron 531S to look at. He said he no longer had icons on his desktop or within the control panel. He said he was also having some issues with BSOD. He was correct as the first time I booted up I got a: BAD_POOL_CALLER and upon the second boot I got: PAGE_FAULT_IN_NONPAGED_AREA stop error. Once I did manage to log on successfully, I noticed that indeed he had no icons on the desktop, and the control panel as well. I'm thinking driver issues here? But would that cause issues with the icons? Also, I ran memtest for 3 hours without an error. Any ideas as to how I might fix this? Oh, I should mention that he has Vista Home Premium on his computer.