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delete what's in these folders:
C:\Windows\Temp\

ME, 98 and below -
C:\Windows\Temporary Internet Files

2000 and XP only -
C:\Documents and Settings\[user name]\Local Settings\Temporary Internet Files\Content.IE5\ (copy to the address bar in My Computer, and change the user name to one of yours)
- you won't be able to delete the index.dat of the user you are currently logged into. you can delete it by logging into a different user

C:\Documents and Settings\[user name]\Local Settings\Temp (copy to the address bar in My Computer, and change the user name to one of yours)
 
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