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Old 11-27-2005, 03:35 PM   #1 (permalink)
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Question Slow Internet?

Hi there. I have a question on a friends computer.

I have already reinstalled Windows XP on it.

The problem is is that at my place i have Cable High Speed internet. the same as my friend but his goes slower then mine. (i mean slow)

He has a RCA Cable Modem was runing on USB (thinking that was the problem i switched it to the Cable cord for it.

Computer info is as follows

HJT log here:
http://files.photojerk.com/ihud/1132...hijackthis.log

Everest log: (Computer Info)
http://files.photojerk.com/ihud/1132991631/Report.txt

I have did a online speed test with this computer.
at www.bandwidthplace.com/speedtest/

Speed

317.4 kilobits per second
Communications 317.4 kilobits per second
Storage 38.7 kilobytes per second
1MB file download 26.4 seconds
Subjective rating Not bad



Did another at http://support.kconline.com/speedtest/



Is this the right speed because when downloading something it takes long but it dont at my place.



Anything wrong here? or no?

and i did another test but useing my Cable modem, and a old laptop.

this is the computers info.

TOSHIBA SATELLITE 2590
Windows 98 SE
400 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache
64 Megabytes Installed Memory

Motorola SURFboard SB5100 USB Cable Modem

(Runing on USB)

Results of test's



And the funny thing is is that we (my friend and i live right next door to each other)

So does my friend need another modem? or what is it exactly?

(Did another on this computer im useing now)

Windows XP Professional Service Pack 2
750 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
100.02 Gigabytes Usable Hard Drive Capacity
1024 Megabytes Installed Memory

this computer got this results





So what is the problem with my friends internet speed?
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Old 11-27-2005, 03:36 PM   #2 (permalink)
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is either of you on a router?
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Old 11-27-2005, 03:43 PM   #3 (permalink)
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keep in mind that cable is not dedicated to just you, its whoever is on there at the same time you are, with dsl you have your own dedicated line. Also, you can only dowload as fast as the site you are downloading will let you.
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Old 11-27-2005, 03:45 PM   #4 (permalink)
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No there are no routers used.

Just Cable Modems.

His is a RCA Cable Modem and the one the laptop was useing is a Motorola SURFboard SB5100 USB Cable Modem

And the last computer is the one that is useing a

Motorola SURFboard SB4101 USB Cable Modem
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Old 11-27-2005, 11:04 PM   #5 (permalink)
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tell him to tell his cable company to come out and run all new cable wire from the pole to his splitter and from his splitter to his cable modem. that old wire that they are running it through doesn't have the bandwith to send the right speed properly. that service is free

I suspect you have rg6 cable, while he has the old wire
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