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Old 07-13-2005, 02:34 PM   #1 (permalink)
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Question Shutdown Problems

I have a client that uses Windows XP Professional on a domain. Her computer has been running fine, but recently she says that when she starts up her computer in the morning, the computer boots up and shows her wallpaper, but no icons or start bar or anything comes up. There is nothing but the necessary programs starting up in the background. I disabled them through msconfig. I've also cleaned her computer from any spywares and adwares. Any thoughts?

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Old 07-13-2005, 02:46 PM   #2 (permalink)
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probably is virus..

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Old 07-13-2005, 02:50 PM   #3 (permalink)
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It might be. The one thought my boss and I had was that perhaps it's a problem with a file not being written during shutdown. Something where it writes it when no icons pop up and that's why when you reboot again, the icons show up. It always happens every other time you boot the computer.
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Old 07-13-2005, 09:07 PM   #4 (permalink)
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It could be windows is not shutting down correctly but sounds more like a virus to me. There might be some malware on there that is running in the background which is preventing windows from saving the session and shutting down correctly.
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