Shutdown issues

[wargence]

I am currently working on a Toshiba laptop running Windows XP Media Center edition. When i click on start-turn off computer the computer will freeze with the little hourglass icon and will not shut down. I ctrl alt del and there is nothing that is not responding, everything seems fine. The computer WILL shutdown properly in safe mode so i have disabled all of the main drivers (video, sound, network, wireless) and the computer still freezes when i click the button. I can however make my own shutdown icon on my desktop and it works fine, shuts down with no problems. I have ran virus scans, registry cleaners, registry repairs and nothing works. I am starting to believe that there is something possibly wrong with the button itself or something around that nature...someone please help me =)

 

[Peter.Cort]

welcome to tech forums!

and as far as your problem goes, i would suggest a reload is probably the quickest and easiest way to deal with the problem.

 

[wargence]

reload is the last thing that i want to do....its quite difficult to convince clients that everything has to be reloaded and i need them to back up their stuff....its definately an option and i know for a fact it would fix the problem...but its just impractical right now....i am trying a repair to see if that conquers anything

 

[Peter.Cort]

ah, wasn't aware you would have to go to so much extra work to reload the thing. haha. so yeah, i'm not really good with OS stuff, but i'll see if i can find something out on that..

 

[KSoD]

Hello,

Here is a couple of XP related shutdown sites which you should read thru.

Windows XP Shutdown Troubleshooter
Windows XP Shutdown Troubleshooter

Cheers,
Mak