shift>print screen not working

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ohGrFreak

ID.10T
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This is another question form my IT fiancee, here is the email she sent to me today:

Will you do me a favor? Put this out on your tech forum and see if anyone
can come up with drivers or a solution...

Microsoft natural multimedia keyboard 1.0a
shift, print screen function is supposed to get a screen shot so it can be
pasted in a blank doc..not working
os=win2k


I have been all over microsofts website and it looks too old for me to find
anything..

thanks
 
if it showes the entire screen ( including task bar/ start menu )
then its utilizing the default print screen button...
The ALT button used with this command only shows the "active" screen
 
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