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Old 03-20-2008, 07:11 AM   #1 (permalink)
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Exclamation Server 03 back up problem.

Hi guy's I am having a problem with one of the back up servers we take care of. For some reason the tape drive will not back up data, symantec backup exec gives me the error message "Job exceeded maximum configured run time" this is for a Tandberg TS400 tape drive i have tried flashing the firmware an running the servace / testing kit tandberg gave me but still no luck.

Please guys any help would be more than welcome.
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Old 03-20-2008, 08:08 AM   #2 (permalink)
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Default Re: Server 03 back up problem.

see if this will fix it for you

"Server Status Tool Job" Error Messages in Error Log

- You may want to go to the Settings page and increase the "Stop the scheduled task after" time -
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Old 03-20-2008, 08:21 AM   #3 (permalink)
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Default Re: Server 03 back up problem.

Thanks tofu I will give it a try, but any more ideas are welcome.
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Old 03-20-2008, 08:47 AM   #4 (permalink)
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Default Re: Server 03 back up problem.

FOUND THE PROBLEM!!

It's the drive that is buggerd, I sent a copy of the test log to them an they have decided that the drive has sufferd from a fatal buckle error. They are sending out a new unit as we speak.
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Old 03-20-2008, 08:41 PM   #5 (permalink)
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Default Re: Server 03 back up problem.

I was gonna say this sounds as if the tape drive went bye-bye. Of course i still don't think of Tape as being a viable backup as anything magnetic can erase it. But i cant argue with companies.

Glad it is sorted and getting fixed right away.
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