Seems i have a virus-SpoolSVC.exe - Techist - Tech Forum

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Old 03-27-2004, 03:27 PM   #1 (permalink)
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Default Seems i have a virus-SpoolSVC.exe

I apologize if i placed this topic in the wrong place. I am new here so Im not sure what category this would fit under. Anyways, here is my problem. Everytime i reboot windows XP on my computer, it hangs on the welcome screen and then i get the error message popup saying that Windows Search cannot find "spoolsvc.exe". I click ok and then everything goes on normally. However, this happens every single time i reboot which drastically slows down the time it takes to load my comp up. ANy help.
When i try to go to the Symantec or Norton Site, I just get redirected to a perfectnav.com
Something is fishy,
i tried to find this exe file in the registry and under services.msc.

I cannot find the file under services.msc at all.

Then i go to the registry HKey Local Machine/then the registry just disappears. Something is up with my system. Any one else have this prob or a solution?

thanks
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Old 03-27-2004, 04:24 PM   #2 (permalink)
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Try to go under Start > Run > Msconfig > Startup tab and uncheck any suspicious applications that you know you don't need.

Also, try getting into the registry in save mode. I've seen this before and, I personally wasn't able to get into the registry in Safe Mode either but it's worth a try as it could be something totally different.

-Mike
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Old 03-27-2004, 04:34 PM   #3 (permalink)
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ok, i jsut tried that
when i try to get to the start up tab, it just disappears in thin air. Let me try it again.............
Same thing, it just disappears?
Something isnt rite with my system.
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Old 03-27-2004, 07:43 PM   #4 (permalink)
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Have you tried booting into Safe Mode yet?
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Old 03-27-2004, 09:09 PM   #5 (permalink)
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no i havent
how do i do that
and what do i do once im in safe mode?
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Old 03-28-2004, 11:09 AM   #6 (permalink)
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Ill try that right now

ANyone else?
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Old 03-28-2004, 01:32 PM   #7 (permalink)
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Heres a lot of info about this virus of yours: http://www.sophos.com/virusinfo/analyses/trojsxtba.html

To get rid of it, you will need to delet and edit registry keys but since you can't seem to be able to access your registry that could be a problem. Are you able to get into the registry in safe mode? If not I suppose you could see if you can get into the regisrty using a commercial registry editor.
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Old 03-29-2004, 10:47 AM   #8 (permalink)
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OK, I will try those removal directions when i get home. But, everytime i try to work in my registry, the registry just disappears in thin air. Does any know of any legit commercial registry editor that I can use.
I need to get this thing off my system
thanks
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