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Old 11-05-2005, 04:02 PM   #1 (permalink)
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Default Screen-Saver Problem/Extra Process Running

Lately, my computer has been running a process or something every 15 minutes or so that always causes my screen saver to turn off. It is really annoying and I don't want my screen saver to turn off all the time.

When this process runs it open a task in the Windows taskbar for around 1-2 seconds. The icon on the left of that taskbar button is just a blank window, not like an IE icon or anything. How can I figure out what process this is and how to stop it?

I use the following programs very frequently and fixed any problems they have found:

Ad-Aware
Spy Bot
AVG Antivirus
Microsoft Anti-Spyware
Spywareblaster
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Old 11-05-2005, 04:08 PM   #2 (permalink)
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you may want to check your existing software to see if they are trying to update on a timer or some such thing.

you can try running TrendMicro's Virus Scan off their website http://housecall.trendmicro.com/
note: it requires Microsoft Internet Explorer
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Old 11-05-2005, 04:37 PM   #3 (permalink)
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I don't think any software is trying to update as I always turn off automatic updates and do them myself so that they don't annoy me so much. I also ran TrendMicro's Virus Scan and it found and removed 31 tracking cookies that other programs didn't find. Hopefully that fixed the problem. I'll post again if it comes back. Thanks!
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4GB DDR2 SDRAM at 667MHz
256MB Radeon ATI HD 2600 XT
Western Digital 7200 rpm 500GB SATA HDD w/ 16MB DataBurst Cache
Sound Blaster X-Fi Xtreme Gamer
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Old 11-05-2005, 05:14 PM   #4 (permalink)
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Argh, it is still doing this. Any other suggestions?
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4GB DDR2 SDRAM at 667MHz
256MB Radeon ATI HD 2600 XT
Western Digital 7200 rpm 500GB SATA HDD w/ 16MB DataBurst Cache
Sound Blaster X-Fi Xtreme Gamer
Dell 2408wfp LCD
6X Blu-ray and 16X DVD+/-RW
Altec-Lansing THX certified 5.1 ADA995 Dolby Digital Speakers
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Old 11-05-2005, 06:10 PM   #5 (permalink)
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Name the other programs you have. also, post a hijackthis log, its possible there is something in there. I might be in there anyways because it will become an object within IE, just like acrobat updater.
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Old 11-05-2005, 06:45 PM   #6 (permalink)
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Process explorer from sysinternals.com will show any process and where they are running from. Watch the screen on process explorer and you should see it run.
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Old 11-05-2005, 07:09 PM   #7 (permalink)
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Here is my Hijackthis log and other programs I have in my taskbar:

iTunes
AIM
Zone Alarm
Ding (Southwest Airlines)
Post-It Note Lite Software



Logfile of HijackThis v1.99.1
Scan saved at 4:07:50 PM, on 11/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Scott\LOCALS~1\Temp\Temporary Directory 1 for ProcessExplorerNt[1].zip\procexp.exe
C:\DOCUME~1\Scott\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f356.mail.yahoo.com/ym/log...=673ejvijc8be2
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Post-it¬ģ Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1126600515765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1129253744265
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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Core 2 Quad Processor Q9300 (2.50GHz 1333FSB) with 6MB cache
4GB DDR2 SDRAM at 667MHz
256MB Radeon ATI HD 2600 XT
Western Digital 7200 rpm 500GB SATA HDD w/ 16MB DataBurst Cache
Sound Blaster X-Fi Xtreme Gamer
Dell 2408wfp LCD
6X Blu-ray and 16X DVD+/-RW
Altec-Lansing THX certified 5.1 ADA995 Dolby Digital Speakers
Vista Home Premium
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Old 11-05-2005, 07:22 PM   #8 (permalink)
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Remove this and that it

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

You have a AVG update service running
HP software update service

You need to disable all your items in msconfig except the ones you need running like your AV. Does the SW Airlines update for anything?

I would disable everything, reboot, turn on the screen saver and see what happens. If you dont turn off, your problem is in msconfig somewhere
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Old 11-05-2005, 07:41 PM   #9 (permalink)
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How do I delete that entry??

I think it is the HP software update that is doing this because I recently updated the update software. I can't figure out how to turn off the automatic updates for it though. Any ideas?
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Dell XPS 420
Core 2 Quad Processor Q9300 (2.50GHz 1333FSB) with 6MB cache
4GB DDR2 SDRAM at 667MHz
256MB Radeon ATI HD 2600 XT
Western Digital 7200 rpm 500GB SATA HDD w/ 16MB DataBurst Cache
Sound Blaster X-Fi Xtreme Gamer
Dell 2408wfp LCD
6X Blu-ray and 16X DVD+/-RW
Altec-Lansing THX certified 5.1 ADA995 Dolby Digital Speakers
Vista Home Premium
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Old 11-05-2005, 07:42 PM   #10 (permalink)
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disable it in msconfig

or

Delete it from hijack this

When yo scan your system with hijackthis!, just put a check mark in the entry you want to remove and remove it
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