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Old 09-30-2002, 06:48 PM   #1 (permalink)
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Default Remote Access Connection Manager

I am having problems with the Internet Connection Wizard in Windows XP Home SP1. When I attempt to set up a dial-up connection, the wizard only allows me to choose "Connect using a broadband connection that is always on". The other choices are ghosted out.

If I attempt to set up a dial-up connection from the Add button on the Connections tab of Internet Properties, I get the following message:
"Cannot load the Remote Access Connection Manager Service. Error 711: blah, blah, blah."

I did some research on this error and figured that I needed to start this service manually. When I attempt to do so, I get "Error 5: Access denied."

Can anyone help?
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Old 10-06-2002, 12:53 AM   #2 (permalink)
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are you running as the administrator?
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Old 07-14-2003, 03:45 AM   #3 (permalink)
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Default did u solve it?

Were u able to solve the problem? I'm having the same deal and I can't figure out what to do..if there's any input, i would definately appreciate it...thank u

Tommy
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Old 09-05-2003, 01:03 AM   #4 (permalink)
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I'm having the same problem. Were you able to solve it?
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Old 09-05-2003, 03:12 AM   #5 (permalink)
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OMG pretty ironic, I have broadband and my choices are NOT greyed out
does Windows always do the OPPOSITE to what you wan it to do?
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Old 10-23-2003, 05:10 AM   #6 (permalink)
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Smile Re: Remote Access Connection Manager

Quote:
Originally posted by izaruxo
I am having problems with the Internet Connection Wizard in Windows XP Home SP1. When I attempt to set up a dial-up connection, the wizard only allows me to choose "Connect using a broadband connection that is always on". The other choices are ghosted out.

If I attempt to set up a dial-up connection from the Add button on the Connections tab of Internet Properties, I get the following message:
"Cannot load the Remote Access Connection Manager Service. Error 711: blah, blah, blah."

I did some research on this error and figured that I needed to start this service manually. When I attempt to do so, I get "Error 5: Access denied."

Can anyone help?
Yes, Reinstall SP1

See for more info: http://support.microsoft.com/default.aspx?kbid=329441
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Old 03-17-2004, 03:32 AM   #7 (permalink)
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Did it work ???
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Old 03-17-2004, 06:19 AM   #8 (permalink)
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Quote:
Originally posted by ashy22
Did it work ???
Wanna try and see?
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Old 03-17-2004, 07:04 AM   #9 (permalink)
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just install your ISP's software and see if you can connect there, you prolly don't need XP's connection wizard
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Old 03-19-2004, 09:09 AM   #10 (permalink)
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Yes it did work.
Everything back to normal now.
Just loaded the SP1 back on and any later fixes and everything is OK.

Phew......

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