The problem is this.
Customer's version of Windows Xp Pro is now currupted. Not sure how, but every time we try to boot up, it freezes on MUP.SYS.
Basically, I am going to try to back up the data by slaving the drive on to another computer and drags the files accross that way.
Now the customer does have some important emials and email contacts on this computer. I am 90% sure he is using Outlook Express (he might be using OUTLOOK XP). I need to find out where Windows Xp hides the files that stores his emails and his contract list.
And after finding those files, how do I do about restoring them when I re-isntall his OS.
BTW, I am open to suggestions on MUP.SYS.
Customer's version of Windows Xp Pro is now currupted. Not sure how, but every time we try to boot up, it freezes on MUP.SYS.
Basically, I am going to try to back up the data by slaving the drive on to another computer and drags the files accross that way.
Now the customer does have some important emials and email contacts on this computer. I am 90% sure he is using Outlook Express (he might be using OUTLOOK XP). I need to find out where Windows Xp hides the files that stores his emails and his contract list.
And after finding those files, how do I do about restoring them when I re-isntall his OS.
BTW, I am open to suggestions on MUP.SYS.