Here's the situation:
One of my users' computers was crashing, showing signs that it would stop working altogether.
I backed up his My Documents folder to an external USB hard drive.
I've set him up with a freshly imaged hard drive, and now I can't move his My Documents files off the external drive and onto his new HD. It keeps telling me "Access denied"
I've checked the security settings. He has full control permissions, and I have set him as administrator. I've tried attrib commands, I've tried turning off Simple File Sharing, everything the MS Knowledge Base suggests. I've tried from his account, I've tried from an Admin account... nothing is working.
I'm completely stuck, and these files are VERY VERY important to my company.
Can anybody help me here? What else can I do to copy these files over? Do I have to go to a data recovery service? I'm in serious trouble here.
One of my users' computers was crashing, showing signs that it would stop working altogether.
I backed up his My Documents folder to an external USB hard drive.
I've set him up with a freshly imaged hard drive, and now I can't move his My Documents files off the external drive and onto his new HD. It keeps telling me "Access denied"
I've checked the security settings. He has full control permissions, and I have set him as administrator. I've tried attrib commands, I've tried turning off Simple File Sharing, everything the MS Knowledge Base suggests. I've tried from his account, I've tried from an Admin account... nothing is working.
I'm completely stuck, and these files are VERY VERY important to my company.
Can anybody help me here? What else can I do to copy these files over? Do I have to go to a data recovery service? I'm in serious trouble here.
PROBLEM SOLVED!
