OK. So, my old computer, an hp Pavilion which I had bought from tigerdirect online, came with Windows XP home edition on it. Recently I have upgraded my computer with a new motherboard, case, processor... basically a whole new computer minus my graphics card and the hard drive. I finally got everything set up and I turn it on and it starts up beautifully! Then, I try to log into to Windows under my name. It begins to log in and then stops and says that I have to register the product. Fine. My room (where the computer is) doesn't have an internet connection so I choose the option of registering over the phone. I call and read the 9 set of 6 digit numbers (yes that's 54 numbers) key to the machine over the phone. When I get done, it checks to see if my registration code works so it can give me the new key to unlock it, and it says that it is invalid! I've tried it three times in case I messed up saying one of the numbers and I read very clearly and carefully to the machine. The machine even told me I was doing good!! Anyway, I've called microsoft and hp and none of the foreign speakers could help me and they wanted to charge me $40.00 for REAL techinical support, which obviously I didn't want. They kept pointing me back to the same damn number for registration which doesn't work. All I need is the key so I can log in!! I'm thinking, if nothing else, it created some sort of key on the previous hardware and a new one on this since it saw some of the components change, but I don't understand that if I still have the same HD. Somebody help me!! I can't even purge everything and start over cuz I don't have the CDs because it came with the old computer.
Any help is appreciated. Thanks...
Any help is appreciated. Thanks...
