I had many problems after using Vista RC1 and then re-formatting and re-installing XPpro?SP2 IE7. I made enquires to Microsoft and asked them whether re-formatting would remove Boot viruses, clean the drive, etc and got this reply which might be of some interest I have never seen this sort of information before.
ACTION PLAN:
1) No, the full reinstall doesnot remove "mbr" on which there might be a boot virus.
2) Yes,There are some 3rd party programs that can extract information from a formatted drive.
3) Yes, there are some third party programs that can remove boot viruses like solo antivirus.
4) Yes, it is not always important necessary to do a data security scan but in some cases it is important.
Please do not hesitate to let us know about the results of these steps, we
will be more than happy to takeover and work on the second action plan.
I would like to take this opportunity to thank you once again for choosing
Microsoft.
ACTION PLAN:
1) No, the full reinstall doesnot remove "mbr" on which there might be a boot virus.
2) Yes,There are some 3rd party programs that can extract information from a formatted drive.
3) Yes, there are some third party programs that can remove boot viruses like solo antivirus.
4) Yes, it is not always important necessary to do a data security scan but in some cases it is important.
Please do not hesitate to let us know about the results of these steps, we
will be more than happy to takeover and work on the second action plan.
I would like to take this opportunity to thank you once again for choosing
Microsoft.
