Hello, I'm new here.
Since doing some updates on Windows XP, a program called "Eureka Family Tree" or something similar (It's on a customers pc) will crash when I go to load it. It comes up with an error (which gives no information as to what went wrong) and aborts the operation before it loads.
I have deleted the program through the add/remove function and reinstalled it, but the exact same error still comes up when I try to run it. According to the customer it worked fine before the updates were installed.
Does anyone have a suggestion on how to fix this problem? (besides a format..
Thank you in advance.