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Old 03-15-2006, 04:28 AM   #1 (permalink)
Junior Techie
Join Date: Feb 2004
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Unhappy Product Key

Hey folks,

I am reinstalling a computer for a friend who has very little computer knowledge. The system would not boot up due to some problem and with no documents or save games at steak I went for a full reinstall.

So I have the windows cd that came with the machine and a code on a windows sticker stuck to the back of the machine. I reinstall, and everything goes swimmingly until I repeatedly get 'PRODUCT ID NOT VALID'. The windows CD seems to definately be the one that came with the machine as it has MESH printed all over it as does the machine.

I have tried two different possible installation cd's and two different keys. Does anyone have any idea how I can go about solving this problem?

Thanks peeps,

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Old 03-15-2006, 07:54 PM   #2 (permalink)
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are you stuck at the product key screen or were you able to get to the desktop? if so download rockxp and see what key it gives you

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Old 03-16-2006, 06:01 AM   #3 (permalink)
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It sounds as if the key has either hit its limits for install or has been ousted.

Are you sure that the serial is for that version of XP. Are you sure its not a Home SErial with a Pro disc? That would give that error.

Other than that i dont know. Maybe call M$ tech support and ask them.
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