Processes is empty in task manager! Help! - Techist - Tech Forum

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Old 02-01-2005, 04:24 PM   #1 (permalink)
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Unhappy Processes is empty in task manager! Help!

It all started after I got a cable modem. I was trying to download anti-virus and firewall from AOL (free). The download would start, kick me off AOL, then disappear. Same thing with the firewall, it just sits there forever (looks like its working but it's not). I had someone from AOL tell me to check my task manager and there were absolutely no processes running! Actually, the whole thing was gray and only said "end processes" on the bottom. They told me its the OS and that I need to get the Windows XP cd, which I did. Still not working! PLEASE HELP!
(Frantic in Florida)
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Old 02-01-2005, 04:48 PM   #2 (permalink)
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Something has to be there. Do me a favor and download Hijack This and post it in the HiJack Log (Analyze) forum. Liz
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Old 02-01-2005, 04:58 PM   #3 (permalink)
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Not necessarily. On Xp Pro it is a known issue in the M$ knowledge base.
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Old 02-01-2005, 05:03 PM   #4 (permalink)
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But a HiJack Log will show the running processes. Liz
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Old 02-01-2005, 05:06 PM   #5 (permalink)
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If the fault is in the .dll file that is causing the problem, then no, hijackthis will not show anything either.
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Old 02-01-2005, 05:09 PM   #6 (permalink)
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If it's JUST the task Manager, then it's one thing, if it's the REGEDIT, MSCONFIG and Task Manager then it's something else all together. I need to know which one it is.

There are two different fixes for them. Liz
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Old 02-01-2005, 05:14 PM   #7 (permalink)
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Actually, regedit and msconfig have nothing to do with this particular .dll file. The symptoms described nail the fix to a tee.
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Old 02-02-2005, 02:28 PM   #8 (permalink)
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I don't mean to sound ignorant, but I have no idea what you guys are talking about. Can you give me specific instructions so I can post the info to show you what it does? I appreciate your advice. Thanks again!
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Old 02-02-2005, 02:34 PM   #9 (permalink)
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Let me ask a question? Go to start and then run and then type in the word regedit and see if anything pops up, then close it. Then type in msconfig and then close it if a box pops up. IF nothing happens either time, just tell me that. If a box pops up both times, fine. OK? Liz
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Old 02-02-2005, 03:01 PM   #10 (permalink)
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I will try it early this evening when I get home from work. I appreciate your helping me. I'll post the info asap. Thanks again!
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