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Old 04-13-2006, 05:39 PM   #1 (permalink)
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Default Problem with explorer.exe (cant get in windows)

ugh, so... after installing all of the Windows Updates on my girlfriends computer, I noticed that there was a lot of video lag, so I began uninstalling the updates one at a time. I probably uninstalled about 6 of them, rebooted, and now when I boot up I have a problem with explorer.exe. I get "Windows Explorer has encountered a problem and needs to close." Modname: kernel32.dll. And it can't get to the desktop. I get it when trying to boot up into normal mode and safe mode.

I tried going to "Use Last known Good configuration" and that didn't work. And I don't have the restore CD for the computer, so my question is, do I have any other options? I didn't get a chance to back everything up before it happened, so I don't want to lose all the files. normally I can figure most stuff out but this is a toughie. I know I can fix it by reformatting but is there any other options? Thanks...
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Old 04-13-2006, 05:41 PM   #2 (permalink)
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When your hanging on the desktop press control+alt+del and open the taskmanager. Go to File>>run then type explorer.exe and press enter. Post results.
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Old 04-13-2006, 05:53 PM   #3 (permalink)
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tried that... the same error just simply pops up again.
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Old 04-13-2006, 05:55 PM   #4 (permalink)
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Find a Winternals and perform a system restore. Search google and see if you can find a link and instructions on how to use it. If I find one, I will post it.
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Old 04-13-2006, 06:06 PM   #5 (permalink)
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Can't seem to find anything on Winternals that is free anyway...

Another thing, I don't have the Restore/Windows CD but I do have the OEM (printed on side of case.) Is there any way to trigger windows reinstallation without the CD?
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Old 04-13-2006, 10:11 PM   #6 (permalink)
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Unfortunatley not. See if you can get your hands on a Windows CD and do a repair install. See my sig for the instructions.
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Old 04-13-2006, 11:00 PM   #7 (permalink)
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where is this pc from? it might have a hiden partition used for recovery
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