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Old 06-30-2004, 09:46 AM   #1 (permalink)
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Unhappy Please Help Blue Screen of Death!

My home computer keeps getting a stop message (blue screen of death) when Windows is starting up. I'm not sure what it is, maybe a virus. The message says I may have a virus or it may be some hardware setting.

In any case, I can't start Windows. I keep getting the blue screen. I tried starting in Safe Mode, Boot Logging, Debug Mode... I tried every option. If it is a virus, I don't know how to clean it or fix whatever problem without loading Windows.

Can anyone please help?

Is there some type of disk I can load Windows from?

I have PII 866, 384 MB RAM, 40 GB HD. I can't think of anything I changed recently in terms of Hardware. The only thing I can think of is that I downloaded some bootleg file from supernova.org.

Thanks for any help.
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Old 06-30-2004, 11:23 AM   #2 (permalink)
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Are you running XP? If you are, try repairing your Windows installation using the XP CD. If that doesn't work, your best option may be to re-format.
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Old 06-30-2004, 11:28 AM   #3 (permalink)
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I am using Win2k.

I'm assuming I lose all pictures and stuff saved on my Hard drive if I format. Can I reinstall Win2k somehow?
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Old 06-30-2004, 11:34 AM   #4 (permalink)
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Run a repair. If that doesn't work, just install a fresh copy of Win2k over your old one. You will have to re-install your programs, but at least you will save your pictures and documents.
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Old 06-30-2004, 11:47 AM   #5 (permalink)
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where do i get a repair from?

is that like running a boot disk?
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Old 06-30-2004, 12:03 PM   #6 (permalink)
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Boot from the CD, and you can select the repair option.
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Old 06-30-2004, 12:23 PM   #7 (permalink)
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thanks a lot for the info. I'll let you know how it goes
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