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Old 05-29-2007, 05:14 AM   #1 (permalink)
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Default Photoshop Cs3 installation problems

I firstly had a trial of pscs3, but now I have the full one, I installed all the other components of CS3 (Fireworks, Illustrator, Flash, Dreamweaver, Contribute and bridge), but Photoshop installation guide says that encounters a problem whith PHOTOSHOP CS3, which I had uninstalled and cleard all the coincident keys and valuse from register, I think the problem is caused from a dll/exe in windows or system32 folder which loads in windows startup.

Windows folder contains :

29/05/2007 11:31 πμ <DIR> .
29/05/2007 11:31 πμ <DIR> ..
02/11/2006 03:35 μμ <DIR> addins
05/04/2007 09:56 πμ 154 adidsl.ini
03/05/2005 12:57 μμ 143.360 adiras.exe
05/04/2007 09:56 πμ 1.079 adiras.ini
05/04/2007 10:23 πμ <DIR> AppPatch
19/04/2007 06:33 μμ 501 Ascd_tmp.ini
21/07/2005 10:34 πμ 143.360 autoclk.exe
02/11/2006 12:44 μμ 50.176 bfsvc.exe
02/11/2006 02:18 μμ <DIR> Boot
02/11/2006 03:35 μμ <DIR> Branding
11/04/2007 03:37 μμ 2.361 BricoPackFoldersDelete.cmd
11/04/2007 03:32 μμ <DIR> BricoPacks
11/04/2007 03:37 μμ 28.021 BricoPackUninst.cmd
11/04/2007 03:37 μμ 28.021 BricoPackUninst.txt
15/10/2006 01:47 μμ 94.208 Color Transitions.exe
07/10/2006 11:03 μμ 915 Color Transitions.exe.config
15/10/2006 01:47 μμ 40.960 Color Transitions.XmlSerializers.dll
23/05/2007 03:26 μμ 6.661 colors.xml
15/10/2006 01:47 μμ 94.208 Colortrans.exe
07/10/2006 11:03 μμ 915 Colortrans.exe.config
15/10/2006 01:47 μμ 40.960 Colortrans.XmlSerializers.dll
05/04/2007 09:39 πμ <DIR> CSC
02/11/2006 03:35 μμ <DIR> Cursors
10/05/2007 03:02 πμ <DIR> Debug
22/12/2006 12:30 πμ 32 DELL_VERSION
02/11/2006 03:41 μμ <DIR> DigitalLocker
19/05/2007 11:38 μμ 58.588 DirectX.log
11/04/2007 03:19 μμ <DIR> Downloaded Installations
05/04/2007 09:39 πμ 1.816 DtcInstall.log
25/04/2007 09:26 μμ <DIR> ehome
02/11/2006 03:41 μμ <DIR> en-US
02/11/2006 12:45 μμ 2.923.520 explorer.exe
05/04/2007 09:56 πμ 21 Fast800.ini
02/11/2006 12:45 μμ 13.312 fveupdate.exe
21/04/2007 08:59 μμ <DIR> Help
02/11/2006 12:45 μμ 497.152 HelpPane.exe
02/11/2006 12:45 μμ 14.848 hh.exe
05/04/2007 11:02 πμ <DIR> IME
28/05/2007 09:23 μμ <DIR> inf
30/09/2004 02:35 πμ 434 install.reg
07/05/2007 03:53 μμ 2.218 KB893803v2.log
02/11/2006 02:18 μμ <DIR> L2Schemas
28/05/2007 09:23 μμ <DIR> LastGood.Tmp
18/05/2007 05:59 μμ <DIR> LiveKernelReports
10/04/2007 11:50 μμ <DIR> Logs
30/09/2004 02:30 πμ 220.672 madotate.exe
28/05/2007 08:25 μμ 182.254.481 MEMORY.DMP
02/11/2006 10:46 πμ 43.131 mib.bin
16/05/2007 10:09 μμ <DIR> Microsoft.NET
25/05/2007 01:18 μμ <DIR> Minidump
02/11/2006 01:23 μμ <DIR> ModemLogs
02/11/2006 03:41 μμ <DIR> MSAgent
19/09/2006 12:30 πμ 1.405 msdfmap.ini
25/09/2004 05:21 πμ 637.952 mtatecfg.exe
02/11/2006 02:18 μμ <DIR> nap
24/07/2006 12:38 πμ 26.112 nircmd.exe
02/11/2006 03:32 μμ 151.040 notepad.exe
24/05/2007 02:13 μμ 602 ODBC.INI
02/11/2006 02:18 μμ <DIR> Offline Web Pages
05/04/2007 09:43 πμ <DIR> Panther
05/04/2007 10:11 πμ <DIR> PCHEALTH
02/11/2006 03:35 μμ <DIR> Performance
27/05/2007 09:51 μμ 12.270 PFRO.log
02/11/2006 02:18 μμ <DIR> PLA
12/04/2007 05:28 μμ <DIR> PolicyDefinitions
28/05/2007 09:23 μμ <DIR> Prefetch
02/11/2006 02:18 μμ <DIR> Provisioning
11/04/2007 05:15 μμ 1.409 QTFont.for
02/11/2006 12:45 μμ 134.656 regedit.exe
02/11/2006 02:18 μμ <DIR> Registration
05/04/2007 11:40 πμ <DIR> rescache
02/11/2006 02:18 μμ <DIR> Resources
09/04/2007 05:08 μμ 12 run.bat
09/04/2007 05:08 μμ 12 run.cmd
09/04/2007 05:09 μμ 30 run.inf
02/11/2006 01:24 μμ <DIR> SchCache
02/11/2006 03:35 μμ <DIR> schemas
02/11/2006 02:18 μμ <DIR> security
02/11/2006 03:46 μμ <DIR> ServiceProfiles
02/11/2006 03:41 μμ <DIR> servicing
02/11/2006 03:46 μμ <DIR> Setup
05/04/2007 09:41 πμ 17.002 setupact.log
02/11/2006 03:46 μμ 94 SETUPAPI.LOG
02/11/2006 03:51 μμ 0 setuperr.log
21/04/2007 08:59 μμ <DIR> ShellNew
08/04/2007 05:45 μμ <DIR> SoftwareDistribution
02/11/2006 03:41 μμ <DIR> Speech
11/04/2007 02:03 μμ <DIR> Start Menu
24/05/2007 02:05 μμ <DIR> system
19/09/2006 12:46 πμ 219 system.ini
27/05/2007 07:43 μμ <DIR> System32
02/11/2006 02:18 μμ <DIR> tapi
23/05/2007 10:38 πμ <DIR> Tasks
29/05/2007 12:03 μμ <DIR> Temp
10/05/2007 01:22 μμ <DIR> tracing
05/04/2007 09:41 πμ 1.313 TSSysprep.log
02/11/2006 03:32 μμ 94.784 twain.dll
02/11/2006 03:35 μμ <DIR> twain_32
02/11/2006 03:32 μμ 50.688 twain_32.dll
02/11/2006 03:32 μμ 49.680 twunk_16.exe
02/11/2006 03:32 μμ 31.232 twunk_32.exe
19/09/2006 02:41 μμ 4.261 Ultimate.xml
30/08/2005 08:33 μμ 50 UNNeroBackItUp.cfg
14/03/2007 07:19 μμ 972.336 UNNeroBackItUp.exe
15/09/2005 01:35 μμ 50 UNNeroMediaHome.cfg
12/03/2007 01:51 μμ 972.336 UNNeroMediaHome.exe
30/08/2005 08:37 μμ 50 UNNeroShowTime.cfg
28/02/2007 03:41 μμ 972.336 UNNeroShowTime.exe
30/08/2005 08:37 μμ 50 UNNeroVision.cfg
28/02/2007 08:53 μμ 972.336 UNNeroVision.exe
30/08/2005 08:36 μμ 50 UNRecode.cfg
14/03/2007 07:27 μμ 972.336 UNRecode.exe
22/11/2006 05:58 μμ <DIR> Users
05/04/2007 11:08 πμ <DIR> Web
10/05/2007 03:06 πμ 240 win.ini
02/11/2006 03:41 μμ <DIR> WindowsMobile
28/05/2007 05:49 μμ 1.962.269 WindowsUpdate.log
19/09/2006 12:43 πμ 256.192 winhelp.exe
02/11/2006 12:45 μμ 9.216 winhlp32.exe
28/05/2007 05:49 μμ <DIR> winsxs
02/11/2006 03:33 μμ 316.640 WMSysPr9.prx
19/09/2006 12:43 πμ 707 _default.pif
66 File(s) 195.328.052 bytes
58 Dir(s) 7.910.723.584 bytes free

system 32 folder contains :
NOT AVAILABLE LOG DUE TO 14,963 files

I hope windows folder is enough.

Processes :

Image PID Hard Faults/min Commit (KB) Working Set (KB) Shareable (KB) Private (KB)
explorer.exe 3352 0 81136 96032 43928 52104
svchost.exe (LocalSystemNetworkRestricted) 1080 0 44404 46232 7820 38412
Opera.exe 3008 0 36552 39652 11204 28448
SearchIndexer.exe 432 0 40112 26208 7360 18848
dwm.exe 3304 0 78600 50904 32404 18500
sidebar.exe 3576 0 16252 23432 12184 11248
sidebar.exe 3780 0 28572 21972 11316 10656
perfmon.exe 3148 0 10972 19564 9868 9696
svchost.exe (netsvcs) 1104 0 20060 22596 13620 8976
wmplayer.exe 1664 2 31760 20860 13132 7728
nod32krn.exe 1856 0 20752 11596 5140 6456
mfpmp.exe 1244 0 12004 17856 11680 6176
audiodg.exe 1168 0 11672 9864 4120 5744
FRONTPG.EXE 2624 0 7220 17340 11780 5560
svchost.exe (secsvcs) 908 0 16052 11220 6360 4860
Color Transitions.exe 3616 0 15920 17644 12956 4688
svchost.exe (LocalServiceNetworkRestricted) 1008 0 13340 10328 5768 4560
svchost.exe (NetworkService) 1392 0 12632 10844 7064 3780
wmpnetwk.exe 1076 0 7112 11988 8216 3772
svchost.exe (LocalServiceNoNetwork) 1592 0 13524 9376 5660 3716
svchost.exe (LocalService) 1268 0 4876 9796 6216 3580
svchost.exe (SDRSVC) 1148 0 3664 6688 3584 3104
svchost.exe (rpcss) 864 0 3936 6300 3860 2440
nod32kui.exe 4084 0 3032 8500 6076 2424
taskeng.exe 3188 0 9156 8820 6880 1940
svchost.exe (DcomLaunch) 808 0 2956 5792 3920 1872
spoolsv.exe 1568 0 6028 7632 5996 1636
csrss.exe 556 0 2572 8700 7076 1624
services.exe 588 0 2936 6264 4740 1524
Corel Photo Downloader.exe 3736 0 6144 9080 7612 1468
notepad.exe 3500 1 1724 8388 7076 1312
taskeng.exe 972 0 1992 5196 3968 1228
wmpnscfg.exe 2596 0 1676 4948 3796 1152
svchost.exe (imgsvc) 1952 0 3668 5452 4380 1072
csrss.exe 492 0 1612 4528 3568 960
svchost.exe (NetworkServiceNetworkRestricted) 1900 0 2052 4072 3208 864
lsm.exe 628 0 1664 3284 2448 836
mDNSResponder.exe 1800 0 1704 4240 3408 832
ehmsas.exe 3988 0 1032 3824 3008 816
MSASCui.exe 3632 0 6184 4372 3560 812
MDM.EXE 1840 0 1444 3996 3204 792
conime.exe 2704 0 808 3408 2788 620
winlogon.exe 740 0 1908 4356 3764 592
System 4 0 2856 772 200 572
lsass.exe 620 0 2876 768 224 544
ehtray.exe 3852 0 1360 1264 816 448
autoclk.exe 3652 0 1224 3644 3240 404
SLsvc.exe 1212 0 4436 3416 3068 348
wininit.exe 544 0 1284 3180 2892 288
PWRISOVM.EXE 3768 0 1036 2876 2600 276
realsched.exe 964 0 2012 176 48 128
svchost.exe (WerSvcGroup) 2044 0 652 1784 1684 100
smss.exe 412 0 280 544 464 80
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Old 05-29-2007, 08:22 AM   #2 (permalink)
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Default Re: Photoshop Cs3 installation problems

click on start then run, then type in msconfig,
Click on the tab along the top called startup. Post back everything you have listed, or even a screen shot of what you have listed.
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Old 05-29-2007, 03:59 PM   #3 (permalink)
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Default Re: Photoshop Cs3 installation problems

Startup :

Windows Defender
autoclk Application
GrooveMonitor Utility
QuickTime
RealPlayer (32-bit)
AcroTray - Adobe Acrobat Distiller helper application
Adobe Acrobat
Nero AG NeroCheck
Corel Photo Downloader-------------- (DISABLED)
NOD32 Antivirus System
PowerISO Virtual Drive Manager
Microsoft Windows&#174; Operating&#174; System
Microsoft Windows&#174; Operating&#174; System
Microsoft Windows&#174; Operating&#174; System
Messenger
Adobe Acrobat------------------ (Disabled)
Adobe reader synchronizer
DSLMON Application
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Old 05-29-2007, 07:45 PM   #4 (permalink)
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Default Re: Photoshop Cs3 installation problems

Quote:
Originally Posted by mssssee2 View Post
I installed all the other components of CS3 (Fireworks, Illustrator, Flash, Dreamweaver, Contribute and bridge)
How do those programs relate to Photoshop CS3?

Quote:
Originally Posted by mssssee2 View Post
which I had uninstalled and cleard all the coincident keys and valuse from register
Why would you mess with the registry? That's likely your problem...they leave junk in there to prevent you from reinstalling the trial, and your tampering with it and missing some thing(s) - they probably don't like that and think you're trying to trick them with illegitimate means.
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Old 05-29-2007, 07:50 PM   #5 (permalink)
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Default Re: Photoshop Cs3 installation problems

Quote:
Originally Posted by Vormund View Post
How do those programs relate to Photoshop CS3?


Why would you mess with the registry? That's likely your problem...they leave junk in there to prevent you from reinstalling the trial, and your tampering with it and missing some thing(s) - they probably don't like that and think you're trying to trick them with illegitimate means.
CS3-Creative SUITE 3, its part of the suite, the install folder links to these separate program folders during install
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Old 05-30-2007, 03:22 AM   #6 (permalink)
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Default Re: Photoshop Cs3 installation problems

Well I firstly tried installing it without changing the register, but then I thought that was the problem, so I cleaned up all the keys and valuse related with photoshop/photoshop cs3 and restarted but nothing happened even though the register changes were saved. Now, I'm using adobe support but it could not clarify me the problem.
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