hi, I was having issues with my yahoo mail account because I couldn't change my password so I called yahoo customer support I received from google search. I was talking to them and the csr said they have been receiving 1000's of calls on these issues. He used logmein software to gain access to my PC and went into event viewer and looked at the following errors:
The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535
The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535
He said it looked like someone hacked into my yahoo account and had access to my PC as well. He then went into command prompt and typed in netstat -f
and showed me the following info:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\John>netstat -f
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:49185 John-HP:49186 ESTABLISHED
TCP 127.0.0.1:49186 John-HP:49185 ESTABLISHED
TCP 192.168.1.4:49175 212.98.89.186:http CLOSE_WAIT
TCP 192.168.1.4:49263 a23-67-244-107.deploy.static.akamaitechnologies.
com:http ESTABLISHED
C:\Users\John>
He replied see how it says foreign address
I replied yes then he said that means you have been hacked from over seas.
My question is should I believe him? As soon as he said that I rebooted my PC coz I thought it was him trying to do something with my PC.
Am i correct in thinking this?
thx
The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535
The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535
He said it looked like someone hacked into my yahoo account and had access to my PC as well. He then went into command prompt and typed in netstat -f
and showed me the following info:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\John>netstat -f
Active Connections
Proto Local Address Foreign Address State
TCP 127.0.0.1:49185 John-HP:49186 ESTABLISHED
TCP 127.0.0.1:49186 John-HP:49185 ESTABLISHED
TCP 192.168.1.4:49175 212.98.89.186:http CLOSE_WAIT
TCP 192.168.1.4:49263 a23-67-244-107.deploy.static.akamaitechnologies.
com:http ESTABLISHED
C:\Users\John>
He replied see how it says foreign address
I replied yes then he said that means you have been hacked from over seas.
My question is should I believe him? As soon as he said that I rebooted my PC coz I thought it was him trying to do something with my PC.
Am i correct in thinking this?
thx
