sexy_pheebs
Beta member
- Messages
- 1
Please help me, I am not very good with solving problems with computers. My laptop (Acer Aspire 5630) had been playing up a little bit for the last couple of days, but because it is three years old I thought that it was just due to the fact that I had to many files and web history on it. This morning it came up with a message that windows needed had an important update so I allowed it to start. When I restarted my laptop with came up with 'Windows failed to load because a critical system driver is missing, or corrupt' and the Status says: OxcOOOO221.
It's telling me to insert a windows installation disc and restart my computer. Now I know I am going to sound really niave but I am not too sure what this is because when I bought my laptop I had Windows already on it. And also even if i did do this then would it actually fix it? Would I lose all my files? And what do you think caused this to happen? I would really appreciate it if you could help me. Thank you.
It's telling me to insert a windows installation disc and restart my computer. Now I know I am going to sound really niave but I am not too sure what this is because when I bought my laptop I had Windows already on it. And also even if i did do this then would it actually fix it? Would I lose all my files? And what do you think caused this to happen? I would really appreciate it if you could help me. Thank you.