Outlook Grouping Emails - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Closed Thread
Thread Tools Display Modes
Old 11-20-2006, 07:53 PM   #1 (permalink)
Super Techie
Join Date: Oct 2004
Posts: 384
Default Outlook Grouping Emails

I've got a client who says that ever since he switched to our email server, Outlook is grouping his emails. I'll explain more below. I don't see how this could be a server issue... I'd say it would be an Outlook setting issue...

I'll pretend the guy who is having the issues name is John.

* If someone sends John an email, John receives it in his Inbox.
* John then replies to that email.
* Then John gets a reply a few days later. Instead of the message appearing at the top of his inbox, a plus sign appears next to the original message. When you press the plus sign, the new email apepars there.
* Because of this, John is missing emails.

Any ideas what setting this would be and how to turn it off?

Mr. tech is offline  
Old 11-20-2006, 07:56 PM   #2 (permalink)
Techie Beyond Description
Osiris's Avatar
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris

Thats a client setting I beleive. Did you switch to 2k3?

Rght click on From, the click arrange by, and set it how he wants it

Osiris is offline  
Old 11-20-2006, 08:16 PM   #3 (permalink)
Super Techie
Join Date: Oct 2004
Posts: 384

Sorry, for some reason I though he had Outlook but it turns out he's using Outlook Express... When I right click on from, there is not arrange by... It jsut says Sort Ascending, Sort Descending, Columns. Columns only allows you to choose what columns display...

Are you familiar with OE?
Mr. tech is offline  
Old 11-20-2006, 08:25 PM   #4 (permalink)
Super Techie
Join Date: Oct 2004
Posts: 384

Find the solution... It's call "THREADING"... I had to click View -> Current View and untick "Group Messages by Conversations"

Thanks for your help!
Mr. tech is offline  
Old 11-20-2006, 11:25 PM   #5 (permalink)
True Techie
Join Date: Nov 2006
Posts: 112

I hate that group threading thing! I have users that sometimes turn that on and it drives them(me) crazy because I always have to show them how to turn that off.

Glad you found out the problem
<a href=\"http://www.technogab.com\">Technogab Podcast</a>
<a href=\"http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=196334747\">Subscribe via Itunes</a>
<a href=\"http://feeds.feedburner.com/technogab/feed\"><img src=\"http://feeds.feedburner.com/technogab/feed.gif\" style=\"border:0\" alt=\"TechnoGab Podcast\"/></a>
technogab is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:25 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.