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Old 02-01-2006, 11:46 AM   #1 (permalink)
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A client informs me that using Outlook Express he is receiving mail ok but his outgoing mail. though being sent & received at the recipient, is still sitting in the Outbox
I asked him to email me with any reported errors as well but as yet he has failed to do so, if he does I will post the errors

Has anyone come across a similar problem

Thanks for all responses
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Old 02-01-2006, 12:09 PM   #2 (permalink)
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Okay let me see if i understand this. He recieves his mail but it dont send? Or is it sent but still sitting in his outbox?

I cant really say i have seen nor come across this but if he isnt able to send he might not be able to send you the information you requested.
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Old 02-01-2006, 12:09 PM   #3 (permalink)
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there is a setting in outlook express to save messages to the outbox.

http://members.shaw.ca/tall_dude123/outlooke.JPG
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Old 02-01-2006, 01:27 PM   #4 (permalink)
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Makaveli213 - Yes the mail does get sent BUT also stays in his "Outbox" with an error message saying it can't be sent but has already been sent
Confused ?? I am
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Old 02-01-2006, 01:31 PM   #5 (permalink)
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didnt you look at my screenshot? go to tools -> options, and uncheck that box.
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Old 02-01-2006, 02:26 PM   #6 (permalink)
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Thanks but that says "Save copy of sent messages in the "sent items" folder" - The mail in this instance is stayinh in the OUTBOX
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Old 02-01-2006, 03:02 PM   #7 (permalink)
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is he connected to the internet?
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Old 02-01-2006, 03:12 PM   #8 (permalink)
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Yes
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Old 02-02-2006, 01:48 PM   #9 (permalink)
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Got an email this morning, no error message as it is working ok this morning - Oh Computers !!
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