Outlook 2002 - "Operation Failed"

[jam1967]

I recently tried to install the 'notorious" Act program and do an email merge using Outlook 2002. The system froze and I had to manually shut down the computer.

When I later tried to use Outlook 2002 and clicked on Send/Receive I got a message which states precisely "Operation Failed" (That is exact message and I am making this point since it appears that Outlook has many similar error messages, all with their own fix, but there was nothing on the net related to this 2 word error).

I have uninstalled and reinstalled Outlook 2002, either on its own, or did a complete reinstall of Office 2002. Still get same message.

I also did 2 or 3 System Restores and reinstalled but still get same message.

Spent some time with my ISP who say it appears that registry has been corrupted and Outlook is picking up a corrupted registry value. I thought that the Restore would have restored my registry to a previous and "good" time. Is that correct? Does System restore also restore the registry values?

Would appreciate any help on this.

Thanks
John

 

[KSoD]

No the System Restore doesnt fix all registry problems. As even though you restored you still could have a courruptes Registry. As you restore point could be after it got corrupted.

Try using CCleaner and see if that helps clean up the registry.