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Old 10-11-2002, 11:52 PM   #1 (permalink)
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Question OL XP hangs (W2000)

OL hangs upon start up. Below is the OL log that was created. What does all this mean???

OL did this the other week, but I created a new pst file and imported the data into that one and it worked. Now it did it again. I even ran the pst repair tool but it found no errors.


Microsoft (R) Inbox Repair Tool
Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery

**Attempting to open database

**Attempting to validate header

**Attempting to validate AMap

**Attempting to validate BBT

**Attempting to validate NBT

**Attempting to validate BBT refcounts

??BBT entry (6DA6C) has different refcount in RBT (5 vs 2)
??BBT entry (6DA7A) has different refcount in RBT (5 vs 2)
??BBT entry (6DA90) has different refcount in RBT (5 vs 2)
??BBT entry (75C30) has different refcount in RBT (5 vs 2)
??BBT entry (77D24) has different refcount in RBT (5 vs 2)
??BBT entry (77D32) has different refcount in RBT (5 vs 2)
??BBT entry (77D48) has different refcount in RBT (5 vs 2)
??Couldn't find BBT entry in the RBT (78298)
??Couldn't find BBT entry in the RBT (7829C)
??Couldn't find BBT entry in the RBT (782AA)
??Couldn't find BBT entry in the RBT (78ADC)
??Couldn't find BBT entry in the RBT (78AE0)
??Couldn't find BBT entry in the RBT (78AEE)
??Couldn't find BBT entry in the RBT (78C04)
??Couldn't find BBT entry in the RBT (78C08)
??Couldn't find BBT entry in the RBT (78C16)
??Couldn't find BBT entry in the RBT (78D7C)
??Couldn't find BBT entry in the RBT (78D80)
??Couldn't find BBT entry in the RBT (78D86)
??BBT entry (78DC8) has different refcount in RBT (4 vs 2)
??Couldn't find BBT entry in the RBT (78DCC)
??Couldn't find BBT entry in the RBT (78DD2)
??BBT entry (78DD6) has different refcount in RBT (4 vs 2)
??BBT entry (78DE4) has different refcount in RBT (3 vs 2)
??BBT entry (78DFC) has different refcount in RBT (3 vs 2)
??Couldn't find BBT entry in the RBT (78E00)
??Couldn't find BBT entry in the RBT (78E06)
??BBT entry (78E0A) has different refcount in RBT (3 vs 2)

**Attempting to validate header NID high-water marks

**Beginning PST/OST recovery

**Attempting to recover all top-level objects

**Attempting to walk all folders

**Attempting to locate any orphaned folders/messages

**Attempting to check top-level objects for consistency

**Updating folder hierarchy
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Old 10-12-2002, 08:00 AM   #2 (permalink)
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Yep. Twice.
Once I use a different pst file and import the data from the old pst it works fine....for awhile.
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Old 10-14-2002, 12:07 AM   #3 (permalink)
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Have you done all of the recent updates? http://windowsupdate.microsoft.com

there may also be an update tool for the office suite. I'd check microsofts site.
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Old 10-14-2002, 07:57 AM   #4 (permalink)
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Done that too. It seems like all this startered possibly when I installed the Office update SP2.
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Old 01-30-2004, 08:14 PM   #5 (permalink)
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Hi Ken - did you solve this? Found myself in the same boat, my error log is not as large as yours, however the same difference between bbt and rbt (question are you synching your outlook with a mobile phone or other device? I am wondering if that is causing the discrepancy as I synch with a Sony T610)
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Old 01-30-2004, 11:04 PM   #6 (permalink)
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Didn't really get it resolved as to why it was happening, but it has not happened in a LONG time.

Sorry that I am not more help.

"If it 'aint broken, don't fix it."
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Old 11-07-2005, 07:45 AM   #7 (permalink)
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Default re:

Users are sure to find in repair pst and email repair tool, simple yet versatile, to solve potential problems and stay in control of personal data.
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