ntkrnlpa.exe

[mitzi]

Hi guys,

I've gotten the BSoD twice in the last few days. I'm been having problems since last week when the Boaxxe.E trojan found it's way onto my computer (through a torrent I THINK!). I also had a problem with 'AntiMalware Doctor' coupled with this virus.

I seemed to get rid of them both - virus scans since have given the all clear.

Ever since though the laptop is running slower. Sometimes it crashes in the middle of start up, and brings me to the black screen that gives you the different options for start up. Today however I got the blue screen of death.

I used BlueScreenView to see where the problem was and I got this:

Dump File : 072610-36473-01.dmp
Crash Time : 26/07/2010 19:14:53
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb0d5eb98
Parameter 2 : 0x00000000
Parameter 3 : 0x862490ff
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85903
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\072610-36473-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600

and this...

Dump File : 072110-54194-01.dmp
Crash Time : 21/07/2010 20:42:59
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005100
Parameter 2 : 0xc0431818
Parameter 3 : 0x00000001
Parameter 4 : 0x5e503963
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9dfd2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\072110-54194-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600

I'm on an Acer Aspire 5310, running Windows 7, with 1.5GB RAM. Any help is appreciated, I've gotten overwhelmed when I've searched this topic on google.

 

[hmammen]

have you tried repairing your windows installation?

 

[mitzi]

I haven't actually, I don't have the disk with me, and won't have for a few days.

I dunno is it worth mentioning that lately it's overheating quite a bit?

 

[KSoD]

Cant repair Win7 installs. There is no option for that like there was for XP. The issue is with the NTKernel which is the heart of the OS. The infection did corrupt the Kernel which is now causing you issues. Sorry but your best choice is going to be backup and reinstall.

 

[hmammen]

sorry didnt see it was win7, ya i would do a fresh install.

 

[mitzi]

Hmm. The one thing I was trying to avoid! Ah well. Thanks anyways guys!