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Old 12-14-2010, 11:33 AM   #1 (permalink)
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Default NOVICE..........HELP

I NEED SOME HELP GETTING PAST THIS.....I PRESS YES AND COME TO A BLANK SCREEN...ANY SOLUTION?
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Old 12-14-2010, 12:27 PM   #2 (permalink)
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Default Re: NOVICE..........HELP

Are you connected to the internet as you press the yes option?

Also if you cannot get passed this you can try calling Microsoft and activiating your product over the phone. The process takes you longer, but your problem should be resolved afterwards.
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Old 12-14-2010, 03:08 PM   #3 (permalink)
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Default Re: NOVICE..........HELP

OK.................now getting the BLACK SCREEN...............for over 15 minutes...........
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Old 12-14-2010, 03:19 PM   #4 (permalink)
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Default Re: NOVICE..........HELP

Where did you get this copy of Windows? Are you sure it's not Pirated (illegal)?
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Old 12-14-2010, 03:21 PM   #5 (permalink)
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Default Re: NOVICE..........HELP

Yes I am sure.....I have the product key
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Old 12-14-2010, 03:30 PM   #6 (permalink)
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Default Re: NOVICE..........HELP

Hmm... Well, I'd try re-installing Windows. If that doesn't work (and you know that there's nothing wrong with your computer), then you may have purchased a bad copy of Windows.

Where did you purchase your copy?
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Old 12-14-2010, 03:32 PM   #7 (permalink)
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Default Re: NOVICE..........HELP

Vendor.......
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Old 12-14-2010, 03:36 PM   #8 (permalink)
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Default Re: NOVICE..........HELP

Vendor? Well, whatever. So, like I said, just try re-installing Windows. Be sure to wipe your hard drive first.
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Old 12-14-2010, 03:48 PM   #9 (permalink)
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Default Re: NOVICE..........HELP

Thanx
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Old 12-14-2010, 03:55 PM   #10 (permalink)
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Default Re: NOVICE..........HELP

If this is after a fresh install it really does look like it just needs to be reinstalled. Something possibly went wrong the first time.
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