Thanks for your input guys.
I decided to reload the software that came with the ADSL modem (Conexent PCI card) .
The following steps do NOT occur. (sorry that the graphics didn't come across with the text) for some reason.
This next bit is from the user manual
Chapter 3.4.3 Making a RFC 2364/2516 Connection - WinXP
After installation, you will find AccessRunner DSL shortcut on the desktop. You can use it to dial out and make a connection with your ISP.
The Connect To window appears. Enter the User Name and Password supplied by your Internet service provider (ISP). Then click Connect.
The Connection Established window appear. Internet service is now established. Click Close and then the Diagnostic tool icon will appear on the task bar.
If I click on the Accessrunner ADSL icon on the desktop it doesn't carry out steps 1 and 2 but just goes to tell you that the ADSL connection is up and OK.
Hope I am making sense.
Tried again last night and got error message 711. ??