Need Help FORMATING COMPUTER
I have a couple of questions about my copmuter.
I had some problems and some viruses in the copmuter so I formatted it.
(I don't know if the process I did is corrects but here it is:
I inserted the CD of Windows XP Proffesional into the CD Rom Drive and
followed the instructions. Somewhere in the setup screen, I chose
Advanced Options and checked "copy all files directly from the cd" and
also cheacked "let me choose the partition..."
When the process was done, the computer restarted and a blue screen
appeared where it showed me the Hard Disk drives and the partitions. I
have 2 seperate disks, C and D. Windows XP was originally installed on
It said that an existing version was found. To repair press R or to
continue installing a fresh copy, pess Esc.
I pressed Esc. I tried deleting the partition where Windows XP was
originally installed (Afterall, I want to delete everything on the
copmuter!) but a message appeared, saying that this partition can't be
deleted since it contains temperory files needed to copmlete the
Instead, I chose to install Windows XP over the previous version. I
pressed enter on the partition where it was previously installed. A
message asppeard that Windows allready exists, reinstalling it on the
same patition will overwrite all the data and the users, my documents
... will be deleted.
So I continued installing
When the installation was done, I loaded Windows XP and it was like a
new computer, only when I open disk C, all the prgrams that were
previously installed are there (in the program files).
I went to Add/Remove programs from the controle pannel and it was empty
so I selected and deleted all the programs.
I don't know if what I did was correct and if there is a way to format
the entire computer and erase all the files.
Another problem that occured is that before formatting the computer, I
had Norton Antivirus 2004 Proffessional installed. I didn't uninstall
After I formated the computer, I tried reinstalling Norton but a
message kept appearing that the installation failed. I tried installing
a different version of norton, including Norton System Works 2004, but
the message kept appearing.
I don't know what I did wrong.
Please, if any one can help fix these problems and tell me if the way I
formatted the computer is correct. (If not, please tell me a step by
step procedure on how to format everyting on the computer)
PS: If what I did is wrong and I cant install Norton anymore, then I
will format the computer again (but the right way!!!)
Thank You Very Much
Hope you could help me