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Old 03-09-2007, 12:03 PM   #1 (permalink)
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Default need help and adivce

i use Win xp.sometime i got this error message
Generic host process for win32 services come across a problem have to close.

below list file will be in the error report:
C:\DOCUME~1\Jun\LOCALS~1\Temp\WER2ebe.dir00\svchos t.exe.mdmp
C:\DOCUME~1\Jun\LOCALS~1\Temp\WER2ebe.dir00\appcom pat.txt

i use anti-virus to scan and i got this virus.the detail for this virus:
file name:msup6.exe
file location:c:\windows\system32

i already downloaded the related upgrade software from microsoft.but still cann get rid of this virus.
can anyone help ?
thx in advance!

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Old 03-09-2007, 12:53 PM   #2 (permalink)
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What anti-virus have you used to try and delete it? I would suggest Avast! or BitDefender.

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Old 03-09-2007, 09:38 PM   #3 (permalink)
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post a hijackthis log
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Old 03-11-2007, 05:14 AM   #4 (permalink)
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i use McAfee .
ok i tried Bitdefend.but when it finished scan,it only show the results of the infected files.seems that it doesnt apply any actions about those infected. does it automatically deleted them or what ?
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