Need a BSOD log analysis

roig12

Solid State Member
Messages
8
Hello,

Today i've had a horrible experience of computer not loading up and shows
the horrible BSOD.

After a while, managed to load the computer but when i turned it on, the first
thing that was written on the screen was "Overclocking Failed Restoring Last
Settings" or something like that.
I have never touched the overclocking area in my life, didn't change a thing
in the computer (hardware nor software).

This is what the dump file says:

==================================================
Dump File : 032413-17160-01.dmp
Crash Time : 24/03/2013 13:42:41
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02cb2061
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor : x64
Crash Address : ntoskrnl.exe+75c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\032413-17160-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,544
=================================================
 
Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
Important Info If You Have Received a STOP Code
If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support.
If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.
These actions might prevent an error like this from happening again:
Download and install updates and device drivers for your computer from Windows Update.
Scan your computer for computer viruses.
Check your hard disk for errors.

Cause

This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.
The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.
If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Resolution

If a kernel debugger is available, obtain a stack trace.
To resolve an error caused by a faulty device driver, system service, or BIOS
Restart your computer.
Press F8 at the character-based menu that displays the operating system choices.
Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.
To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.
Try disabling memory caching of the BIOS.
Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer.
Make sure the latest Service Pack is installed.
If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.
If the message appears during an installation of Windows, make sure that the computer and all installed peripherals are compatible with the version of Windows being installed. For example, you can get information about compatibility with Windows 7 at the Windows 7 Compatibility Center.
 
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