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Old 05-23-2006, 11:05 AM   #1 (permalink)
Newb Techie
 
Join Date: May 2006
Posts: 3
Default Napster Help

The last few days my tracks will not play. I am fully up to date with my subscription.

When it tries to play the tracks, it says 'aqquiring license' just before giving me the message that the track can't be played.

I contacted Napster, who told me to download some things from www.justforfiles.com which would update my DRM. When I tried to do the 5th step which was to DRM reset auto, that setup file refused to run and I got the error:

----------

-5009 : 0x0040801

Please make sure you have finished any previous setup and closed other
applications.

---------

Is anyone familiar with this sort of thing? Napster have now told me to call some premium rate number at Microsoft because they can't help me!
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