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Old 11-28-2007, 02:54 AM   #1 (permalink)
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Default My Recovery Disk is Scratched

Hello, My windows Vista disc that Came with my Fujitsu Siemens Laptop Isnt Working, I Looked underneath and there was loads of scratches and finger marks, Can Fujitsu Send another one to you ?

My laptop is:

Fujitsu Siemens Amilo Li 1705
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Old 11-28-2007, 03:18 AM   #2 (permalink)
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Default Re: My Recovery Disk is Scratched

Only way to find out is call them up and ask them.
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Old 11-28-2007, 03:26 AM   #3 (permalink)
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Default Re: My Recovery Disk is Scratched

Yeahh i got the help desk number ill ring them later

Thanks anyway
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Old 11-28-2007, 06:24 AM   #4 (permalink)
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Default Re: My Recovery Disk is Scratched

This is weird, i Rang fujitsu about my Vista Recovery CD being scratched and if i can have a new one this is the conversation


FUJITSU: Can We have your Serial Number
Me: Yep, Blah Blahh....
FUJITSU: So What seems to be the problem
Me: Well what it is my Vista Basic Recovery CD is Scratched and im Wondering if You could send me a new one
FUJITSU: One Second...
FUJITSU: Nope We dont put Recovery CD's with the Laptops
Me: Well i Got one right here, Where i purchased my laptop From
FUJITSU: Well, Its best to go To the Retailer you got it from as We dont ship recovery CD's inside the Box

I Dont Get it ?

Proof of CD: (My digital Camera Really Sucks So Text isnt Clear ) But you can just Make out the words

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Old 11-28-2007, 06:51 AM   #5 (permalink)
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Default Re: My Recovery Disk is Scratched

Now a days they dont ship CD's anymore. They use Recovery Partitions on the hard drives fo the PC sent out. Sometimes the partition is hiden other times it isnt. So they are correct in saying that they dont send them out anymore.

Try and get one thru a torrent.
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Old 11-28-2007, 09:21 AM   #6 (permalink)
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Default Re: My Recovery Disk is Scratched

Like Makaveli213 said, most manufacturers give you your recovery data on a small partition and they include a program for you to create your own DVD. It is possible that whatever store you bought your laptop from is the one that made the recovery DVD for you and they just include them with their computers as a service to their customers. You could either ask the retailer about it, see if there is a recovery partition and DVD creating program on your computer, or find a torrent for OEM Vista like Makaveli said.
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Old 11-28-2007, 10:24 AM   #7 (permalink)
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Default Re: My Recovery Disk is Scratched

I Aint on the best of internet Though
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Old 11-28-2007, 11:00 AM   #8 (permalink)
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Default Re: My Recovery Disk is Scratched

Then you dont have much choice but to go to a retailer and see if they can get you a new disc. Will cost you around $25-$30. It aint that cheap for just a dumb DVD.
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