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Old 10-25-2005, 04:11 PM   #1 (permalink)
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Default MSN - Remote Assistance

Hi guys,

I'm using Windows XP professional and so is another user. Through MSN messenger we are trying to use the Remote Assistance Feature so I can connect to the other computer.
In my control panel, in the windows firewall icon, in the exceptions tab I have Remote assistance enabled. It's also enabled. Also in the Systems Icon in the Remote Tab, I have the boxes checked.
I can't connect...Is there something else we need to do?

Thank you
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Old 10-25-2005, 04:14 PM   #2 (permalink)
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VNC
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Old 10-25-2005, 04:29 PM   #3 (permalink)
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???
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Old 10-25-2005, 05:42 PM   #4 (permalink)
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tell me the steps you are using to connect to him.

Another quick way to stat RA is to click on an icon one time and hit the F1 key
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Old 10-26-2005, 07:00 AM   #5 (permalink)
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While in the msn chat window, I click Activities and then Remote Assistance....It says that it's connecting, and then it fails to connect.
What should I do?
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Old 10-26-2005, 08:51 AM   #6 (permalink)
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Are you using 7.5?
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Old 10-26-2005, 08:52 AM   #7 (permalink)
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make sure ur friend has Remote Asst enabled
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NEW PC : The I5-2500 3.3ghz
CPU : Intel I5-2500 @ 3.3Ghz *SandyBridge* - Ram : 8GB DDR3 1333Mhz Dual Channel - Mobo : Asus P8H67-M Pro
HDD0 : 1TB Sata 2 - GFX : ATI Radeon HD6950 2GB - Sound: Realtek 5.1 Onboard - OS1 : Windows 7 Ultimate X64

Dell Studio 1747 Laptop
CPU : Intel I7 - Q720 @ 1.66Ghz - Ram: 4GB Ram DDR3 1333Mhz Dual Channel - Mobo : Dell - HDD: 2x 500GB Sata 2 - OS1: Windows 7 Ultimate X64





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Old 10-26-2005, 09:39 AM   #8 (permalink)
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we're both using 7.0, and yes my friend has remote assistance enabled...
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