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Old 09-23-2004, 05:20 PM   #11 (permalink)
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I know that it worked for a week or so, but go ahead and try rolling back the sp2 and see what happens. Never hurt to try, also can you log into her account from a different computer to see if this is client side or server side. Oh yeah, which firewall? If zone alarm or something, also disable any built in firewalls.
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killians45 is offline  
Old 09-24-2004, 09:35 AM   #12 (permalink)
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she can't.... all of her contacts use msn...
Then use a mutli-IM program, like Trillian. She can still contact folks through MSN, but doesn't have to run MSN herself.
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oh well its not my problem, i have tried to help!
Getting the standard feedback from MSN is not help. It's just covering bases. If you want to get this sorted out, you should put a little more effort into it. Like posting to one of the MSN newsgroups, forums, or contacting MSN again.
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try rolling back the sp2
You can't roll-back SP2. It's embedded.

Make sure the MSN messenger app is included under the list of allowed programs in the windows/zone-alarm firewall. Also, open the documentation and find out what ports MSN uses, and make sure they're open.
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Old 09-24-2004, 11:34 AM   #13 (permalink)
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i am not that savvy when it comes to opening ports... what do you have to do for that?
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