Mouse and keyboard stopped working... - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 10-31-2007, 05:17 PM   #1 (permalink)
Newb Techie
 
Join Date: Aug 2007
Posts: 12
Default Mouse and keyboard stopped working...

right after I updated my motherboard's chipset driver. (Intel 865 I believe)

So... to start... during BIOS and the computer's startup, my keyboard and mouse work, but once I hit the Windows loading bar, they both turn off, and I can't log in.

- I have tried plugging them into different slots, and it does not work.
- I have tried a non-USB keyboard, it worked fine. (Haven't tested a mouse, but I'm sure it would work too.)
- I have an expansion card with five USB slots on it, when I plug the mouse/keyboard into that, they don't even flash during the startup.
- I have tried booting into safe mode, they don't work there either.

I may be forgetting something, but hopefully this helps you rule out some possibilities.

Any questions or suggestions, please ask or comment.

Thanks.
__________________

Terex is offline  
Old 10-31-2007, 05:27 PM   #2 (permalink)
Grandfather of Techist

\_(ツ)_/
 
Trotter's Avatar
 
Join Date: Jan 2005
Location: The South
Posts: 31,307
Default Re: Mouse and keyboard stopped working...

I know my BIOS has a setting for a USB keyboard. Make sure (if you have it) that it is yes.

Have you tried unplugging the USB and replugging it? While it is running, that is. Sometimes at boot my mouse won't work and I have to unplug/replug it.
__________________

__________________


My Rig: SABLE
Antec 300 Illusion / Antec EarthWatts EA650 650W / ASUS GeForce GTX 960 GTX960-DC2OC-2GD5
AMD FX 8320 x8 Black Edition / Gelid Tranquillo / MSI 970A-G43
Sandisk Ultra Plus 128GB / Samsung 840 120GB / WD Black 750GB / WD Green 1TB
2x4GB DDR3 1600 - 2x2GB DDR3 1600
Win10 Ent 64-bit - Mionix Naos 7000 Mouse - CM Storm QuickFire Rapid Mech Keyboard


R.I.P. Danny L. Trotter ... 14 Nov 1945 - 4 Sept 2009
Trotter is offline  
Old 10-31-2007, 05:38 PM   #3 (permalink)
Newb Techie
 
Join Date: Aug 2007
Posts: 12
Default Re: Mouse and keyboard stopped working...

I have tried that, and it doesn't work.

But my Razer DeathAdder's mouse wheel lights up when I unplug and replug it. :/
Terex is offline  
Old 10-31-2007, 05:44 PM   #4 (permalink)
Lord Techie
 
veedubfreak's Avatar
 
Join Date: Jul 2007
Posts: 6,979
Default Re: Mouse and keyboard stopped working...

So which usb ports are not working? Is it just the pci usb card? or is it also the onboard. I would track down a usb>ps2 converter, you should already have a few lying around that came with your keyboard/mouse and check the hardware manager and make sure that there isnt a giant yellow ? next to the usb. It sounds like the usb drivers in windows got hosed since they work in bios.
__________________
Nothing to see here.
veedubfreak is offline  
Old 10-31-2007, 06:47 PM   #5 (permalink)
Newb Techie
 
Join Date: Aug 2007
Posts: 12
Default Re: Mouse and keyboard stopped working...

I currently have another keyboard and another mouse hooked up to the computer in the PS/2 slots (I think that's what they are) and they are working fine.

Just wish I could use my good ones. :/
Terex is offline  
Old 10-31-2007, 07:02 PM   #6 (permalink)
Newb Techie
 
Join Date: Aug 2007
Posts: 12
Default Re: Mouse and keyboard stopped working...

Well, I've pretty much narrowed it down to a USB problem during Windows.

Can any of you suggest what I should do to make the USB slots work again?
Terex is offline  
Old 10-31-2007, 08:25 PM   #7 (permalink)
Grandfather of Techist

\_(ツ)_/
 
Trotter's Avatar
 
Join Date: Jan 2005
Location: The South
Posts: 31,307
Default Re: Mouse and keyboard stopped working...

Install the proper USB drivers would be my thought.
__________________


My Rig: SABLE
Antec 300 Illusion / Antec EarthWatts EA650 650W / ASUS GeForce GTX 960 GTX960-DC2OC-2GD5
AMD FX 8320 x8 Black Edition / Gelid Tranquillo / MSI 970A-G43
Sandisk Ultra Plus 128GB / Samsung 840 120GB / WD Black 750GB / WD Green 1TB
2x4GB DDR3 1600 - 2x2GB DDR3 1600
Win10 Ent 64-bit - Mionix Naos 7000 Mouse - CM Storm QuickFire Rapid Mech Keyboard


R.I.P. Danny L. Trotter ... 14 Nov 1945 - 4 Sept 2009
Trotter is offline  
Old 11-02-2007, 12:41 PM   #8 (permalink)
Newb Techie
 
Join Date: Aug 2007
Posts: 12
Default Re: Mouse and keyboard stopped working...

Alright, I installed an updated driver for my DeathAdder and it still doesn't work...

I'll try installing an older chipset driver... :/
Terex is offline  
Old 11-02-2007, 01:22 PM   #9 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: Mouse and keyboard stopped working...

IT isnt the Mouse drivers nor the chipset drivers. It is the USB drivers. Google and download CPUz. From there you can see the make and model of you mother board. From there go to the manufacturer's website and see if they have more current drivers for your USB.
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 11-02-2007, 01:27 PM   #10 (permalink)
Lord Techie
 
veedubfreak's Avatar
 
Join Date: Jul 2007
Posts: 6,979
Default Re: Mouse and keyboard stopped working...

Alot of times the chipset drivers include the usb drivers though. And when he updated his chipset drivers thats when this all started.
__________________

__________________
Nothing to see here.
veedubfreak is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Which keyboard and mouse should I get? pinoy3000 New Systems | Building and Buying 30 02-07-2008 03:47 AM
Wireless Keyboard and Mouse thedeadghost System Upgrades 4 09-29-2007 10:56 PM
Mouse and keyboard problems. krazieaznboi Hardware Repairs and Troubleshooting 2 07-16-2007 09:52 PM
Keyboard not working after BIOS menu, Can't log onto Windows!! Kipjaw Hardware Repairs and Troubleshooting 1 07-04-2007 03:21 AM
Kensington Wireless Laser Mouse & Keyboard GrimReaper23 Buy/Sell/Trade and Hot Deals 0 06-18-2007 04:49 AM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:15 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.