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Old 02-08-2004, 06:01 PM   #1 (permalink)
Newb Techie
Join Date: Feb 2004
Posts: 1
Question microsoft search option closes all open windows

When ever I try to use the search option to find a file it starts to run then close al open windows (explore and all). Also when I go to MyComputer > CD drive>right-click > explore it does the same thing.

I have ran SpyBot, Adaware, Norton 2003. I have also done all the updates at Microsoft.

This started out as a computer a friend brought over that would do nothing. It would come up to the desktop and load about 10 popups and freeze. She has been using Kazaa to download stuff with.

Here is a copy of my HiJack log

Logfile of HijackThis v1.97.7
Scan saved at 12:27:16 PM, on 2/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Leah\LOCALS~1\Temp\Rar$EX00.734\Hijack This.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {3A0F45CF-6ABC-CFE5-5E27-A8C448EA5BCC} - C:\WINDOWS\system32\xendfwof.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EDD0EFD0-14FB-414F-34F7-A29A0FDBF8AB} - C:\WINDOWS\system32\lqgletax.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\RunServices: [update.exe] C:\WINDOWS\System32\update.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [f~a] C:\WINDOWS\System32\f~a\ra32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\RunServices: [update.exe] C:\WINDOWS\System32\update.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Coupons - file://C:\Program Files\couponsandoffers\System\Temp\couponsandoffer s_script0.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{70BCCF3F-4E69-45EF-AE96-6C2F8D9BC62F}: NameServer =,

billkater is offline  
Old 02-16-2004, 05:38 AM   #2 (permalink)
Newb Techie
Join Date: Feb 2004
Posts: 17

sounds like it could be a trojan of some sort causing the problem but could just as well be due to faulty memory, or some other hardware or driver installation. if your antivirus scanner didn't find anything, its probably not been infected, taking that your norton has been kept up to date.
if you haven't made any hardware changes of any kind you could try using the repair console on the xp disc. the repair program doesn't affect any of your settings or programs installed and it will repair or replace any files that may have been accidently deleted.
but i i were you i would back up any important data and do a fresh install.
bazzas100 is offline  
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