Microsoft Outlook Problem

[cak6108]

hi,

Im having a problem with Outlook. Any time someone from AOL sends me an attachment I am unable to open it and it give me the following error: The form required to view this message cannot be displayed. Contact your system administrator.

I tried clearing our my cache in the option menu but that didnt help.

Any ideas would be great thanks!

 

[Win2kpatcher]

First things first..run a windows update on the machine then run an office update on the machine and see if this fixes the problem. If you have already done this we will take it to the next step.

If that dont work I recall trying a few other things to fix this on a clients machine. One was to edit the registry, one was to apply some form tool update and another deleting some type of file...but make sure you run that office update for the latest service packs and updates.