Microsoft Outlook C++ Runtime Error R6025

[Direland]

Hello all,

Recently (as of the last day or so) had this error message pop up on my client's machine when he closes Outlook. Doesn't happen everytime however.

Message is -

C++ Runtime Error
R6025
Pure Virtual Function Call

I've searched around and have come across various solutions such as uninstall/reinstall Outlook, a virus caused it, do a system restore etc.

Do any of you guys know what this is/how to fix it? I'd rather avoid the un/reinstall if I can.

 

[KSoD]

Did you try the Office Repair Tool?

 

[Direland]

No I haven't. I'm surprised I didn't think of that or see it referenced as a fix on the net.

However, I've turned some of Outlook's add-ins off which seems to have worked.

 

[Direland]

Update - I ran the repair tool this morning as my previous attempt at fixing the issue didn't work last week. However, the repair tool didn't have any effect either.

I'm going to try a system restore to see if that works, but I don't hold out much hope. Any other ideas?

 

[KSoD]

Insert the Office disk and select Repair instead of uninstall.

 

[Direland]

That's a bit of an issue at the moment, as we remotely connect to the PC using LogMeIn, however I believe one of my colleagues is going to the site in a couple of days, so I'll get him to take the disc along with him.