M$ Critical updates failing - Techist - Tech Forum

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Old 06-09-2007, 04:48 PM   #1 (permalink)
Join Date: Jun 2007
Posts: 6
Default M$ Critical updates failing

I have done a fresh format, & can't seem to load XP SP2 without getting past 5 critical M$ updates that continue to fail no matter what I do.

Any ideas?

M$Updates that fail:
Security Update for Windows Media Player Plug-in (KB911564)
Update for Windows XP (KB910437)
Security Update for Internet Explorer 6 Service Pack 1 (KB918439)
Critical Update for Windows XP (KB885626)
Security Update for Windows XP (KB914798)

System Specs:
Windows: Windows XP5.1 (Build 2600) Service Pack 1
Internet Explorer: 6.0.2800.1106
Memory (RAM): 1024 MB
CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz
CPU Speed: 3006.8 MHz
Sound card: Sound Blaster Live! 24-bit
Display Adapters: NVIDIA GeForce FX 5700LE | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1024 X 768 - 32 bit
Network Adapters: Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45 - Packet Scheduler Miniport
CD / DVD Drives: D: HL-DT-STRW/DVD GCC-4521B
COM Ports: COM1 | COM2
LPT Ports:
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 111.8GB
Hard Disks - Free: C: 106.1GB
USB Controllers: 5 host controllers.
Firewire (1394): Not Detected
Manufacturer: American Megatrends Inc.
Product Make: System Product Name
AC Power Status: OnLine
BIOS Info: ATAT COMPATIBLE 121305 A M I 12000513
Time Zone: Pacific Standard Time
Battery: No Battery
Motherboard: ASUSTeK Computer Inc. P4P800SE
Modem: Not detected

Logfile of HijackThis v1.99.1:
Scan saved at 2:38:16 PM, on 6/9/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\SLIM\LOCALS~1\Temp\Rar$EX00.531\Hijack This.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1181185906890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1181185897953
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

gatgame is offline  
Old 06-09-2007, 06:04 PM   #2 (permalink)
Join Date: Jun 2007
Posts: 6
Default Re: M$ Critical updates failing

Managed to fix my own problem after doing some googleing. So thought I post the solution incase others get this same problem

For failed updates:
Start—Run—type “services.msc” (without quotes)—open Automatic Updates properties—Stop the service (keep window open). Navigate to C:\Windows\SoftwareDistribution—rename this folder. Restart Automatic Updates in the above Services window. Retry update.

The updates should now download properly, although I always like to reboot first before trying again.
gatgame is offline  
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