Just reformatted friend's computer, Internet (SB4100 USB Cable modem) DOES NOT WORK! - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 05-21-2006, 09:59 PM   #1 (permalink)
True Techie
 
Join Date: Jul 2005
Posts: 160
Default Just reformatted friend's computer, Internet (SB4100 USB Cable modem) DOES NOT WORK!

I just reformatted my friend's computer. The Internet does not work.

In Device Manager, it has a Yellow flag.

So I went to Motorola's website:

http://broadband.motorola.com/consum...tinuedProducts

For the SB4100,

It has USB 2.4.5 and USB 2.4.1 drivers. How do I know which one to use?

**Note: The PC does not have an ethernet slot, only USB ports.
__________________

rocket1406 is offline  
Old 05-21-2006, 10:05 PM   #2 (permalink)
True Techie
 
Join Date: Jul 2005
Posts: 160
Default

His BIOS information by the way is:

Award Modular BIOS v 6.0
Award Software Inc. ASUS P4B533 ACPI BIOS Revision 1007, 7/11/2002

Should I update the Motherboard driver, or the USB Internet driver (Or will the Motherboard take care of both?)
__________________

rocket1406 is offline  
Old 05-21-2006, 10:09 PM   #3 (permalink)
PC Cutie ^_^
 
Seria's Avatar
 
Join Date: Sep 2004
Posts: 553
Default

I've had this problem before, you need to go into the bios and make sure the the onboard nic and usb's are enabled....

try that.... i bet thats your problem
__________________
Seria is offline  
Old 05-21-2006, 10:14 PM   #4 (permalink)
True Techie
 
Join Date: Jul 2005
Posts: 160
Default

Thanks, I will try that.

Do you have any hints as to what the BIOS entry key might be for this particular BIOS?
rocket1406 is offline  
Old 05-21-2006, 10:16 PM   #5 (permalink)
PC Cutie ^_^
 
Seria's Avatar
 
Join Date: Sep 2004
Posts: 553
Default

del... just spam the del key while the comp is booting
__________________
Seria is offline  
Old 05-21-2006, 10:17 PM   #6 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

If it worked before the format it should work after the format so I doubt the BIOS has anything to do with it unless he reset it because a reformat doesnt reset it. Just download the newest version of the driver. 2.4.5 seems to be the newest but both should work
__________________
Osiris is offline  
Old 05-21-2006, 10:19 PM   #7 (permalink)
True Techie
 
Join Date: Jul 2005
Posts: 160
Default

No, the computer was never directly connected to the modem. It was always Wirelessly networked.

But now he only has this computer.

So he's not sure if he could directly connect before....

I will try both things. The USB driver, and the BIOS check for Onboard NIC and USB enabling.

Thanks to both of you.
rocket1406 is offline  
Old 05-21-2006, 10:21 PM   #8 (permalink)
PC Cutie ^_^
 
Seria's Avatar
 
Join Date: Sep 2004
Posts: 553
Default

I know that formating doesn't mess with the bios... but still...
:right: everything works
:right: format
:right: usb and nic dont work

. . . thats something in the bios

if im wrong, then you can hit me. ~_^
__________________
Seria is offline  
Old 05-21-2006, 10:25 PM   #9 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

Quote:
Originally posted by Seria
I know that formating doesn't mess with the bios... but still...
:right: everything works
:right: format
:right: usb and nic dont work

. . . thats something in the bios

if im wrong, then you can hit me. ~_^
to me this is just a driver issue, especially if there is an exclamation point in the device manager
__________________
Osiris is offline  
Old 05-21-2006, 11:48 PM   #10 (permalink)
Chillin Techie
 
Join Date: Nov 2004
Location: USA
Posts: 11,861
Default

reinstall your usb wireless internet card driver. the name of the device should be on it, which will point you in the right direction. or you can ask them for the cd that came with that card when they bought it

__________________

__________________
The Ultimate Hard Drive Utility PowerMax 4.23. (It now has the ability to clean a Boot Sector virus on the quick erase option.)
The best browser Netscape 8
Have you accidently delete something? Look here (trial. the better one) and here(free)
EricB is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 04:55 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.