Internet Explorer wont open

[davedrum00]

None of my internet programs work including Internet Explorer, Microsoft word, Outlook Express or my Verizon DSL Dialer! My Norton Crashguard gives me this error message.

Error Caused by: OleMainThreadWndName

it says it can fix it but it freezes when i click Fix error.
The details of the error are:

Iexplore.Exe caused fault #c0000005 in Kernel32.dll at address 0187:bff6baf3

and a whole bunch of crap about the registers. PLEASE HELP!!!

 

[azury]

problems with Kernel32.dll are common. the best thing to do is to scan for viruses. if norton is freezing, try using this virus scanner: http://housecall.antivirus.com/housecall/start_corp.asp
if it doesn't fix the problems, and you still can't open any program, reinstalling windows will surely work..

Cheers (b) m8..