Installs and uninstalls freeze - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Software > Microsoft Windows and Software
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 02-26-2005, 10:50 PM   #1 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default Installs and uninstalls freeze

When I attempt to install or uninstall random programs and videogames, I run into problems. One of my more aggravating items is when I try to install Frontpage 2003. It will prepare to install but then it freezes. I have to close the program in the task manager. If I attempt to install it again, I get an error message telling me that an install is in progress and I must finish it before installing another program. Unreal tournament 2004 gave me this problem as well. When I attempt to uninstall ABBYY FineReader 5.0 Sprint, the un-installation freezes too. I have run defrag, scandisk, Norton WinDoctor, ad-aware scan, and Spybot scan. Nothing has helped. Any tips?
__________________

brock.travis is offline  
Old 02-27-2005, 01:45 PM   #2 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

See if you can use an uninstaller, most of them are free to try.
__________________

__________________
Osiris is offline  
Old 02-27-2005, 02:24 PM   #3 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default

Nope, no luck. I tried Advanced Uninstaller PRO 2004 and it still freezes when i attemp to unintall. Here is the screen it freezes at when I attempt uninstall.



Where it says, gathering required information, thats where it stops.
brock.travis is offline  
Old 02-27-2005, 02:42 PM   #4 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default

Here is where it freezes during the Frontpage installation.

brock.travis is offline  
Old 02-27-2005, 02:57 PM   #5 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

What the error code MO gives you?
__________________
Osiris is offline  
Old 02-27-2005, 03:15 PM   #6 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default

What error code are you refering to? mo=microsoft office?
brock.travis is offline  
Old 02-27-2005, 03:26 PM   #7 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

yes
__________________
Osiris is offline  
Old 02-27-2005, 03:49 PM   #8 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default

This is the only error i get. otherwise, it just freezes...

But i only get this error if i try to install again before rebooting.
When the installs freeze, i have to end the process in the task manager.
brock.travis is offline  
Old 02-27-2005, 04:43 PM   #9 (permalink)
Techie Beyond Description
 
Osiris's Avatar
 
Join Date: Jan 2005
Location: Kentucky
Posts: 36,817
Send a message via ICQ to Osiris Send a message via AIM to Osiris Send a message via MSN to Osiris Send a message via Yahoo to Osiris
Default

To resolve this issue, start your computer in Safe mode, and then install Office. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
1. Restart your computer. When the Startup menu appears, press F8.
2. On the Advanced Options menu, select Safe Mode, and then press ENTER. Click OK to close the "Safe Mode" notice.
3. Click Start, point to Settings, and then click Control Panel.
4. In Control Panel, double-click Add/Remove Programs.
5. Click Add New Programs, and then click CD or Floppy. Follow the on-screen instructions to complete the installation.
6. Restart your computer in Normal mode.
__________________
Osiris is offline  
Old 02-27-2005, 05:17 PM   #10 (permalink)
Newb Techie
 
Join Date: Feb 2005
Posts: 7
Default

You cant install programs in safe mode because the windows install service does not run in safe mode.
__________________

brock.travis is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:28 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.