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Old 04-14-2008, 03:31 PM   #1 (permalink)
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Default Installation Problem

Hi, I was installing a game when the installer crashed. I cannot play it as the installation isn't complete, so I need to uninstall it, and start again. But I don't have the file used to uninstall it, because the installer crashed before adding that!

How can I remove the program from my computer so I can install properly?
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Old 04-14-2008, 03:47 PM   #2 (permalink)
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Default Re: Installation Problem

start>control panel>add remove programs

Did you try it from here?
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Old 04-14-2008, 03:49 PM   #3 (permalink)
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Default Re: Installation Problem

Yeah, and it tells me the file used to uninstall isn't there.
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Old 04-14-2008, 03:53 PM   #4 (permalink)
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Default Re: Installation Problem

The registry values if any along with any files inside a folder being created at the time have to be removed. The add/remove programs or now seen in Vista Programs+Features won't be able to do much since the installation was halted before finishing. Generally a good working installer may simply overwrite or remove it before proceeding if this was a download you could save to the drive first and not simply run the installer.

One old registry program that will list the newest programs installed in the main window is the RegCleaner freeware seen at Regcleaner

I usually recommend that for the advanced user since the automatic registry cleanup tool is an option found on the menu bar namely tools>registry cleanup with a side menu that comes out when selected for further options. In the main window that displays all non MS programs installed where you would simply place a check next to the newest item at the top with the word new seen on the right side of the item and click the remove button.

The warning for this is to first verify the item before proceeding since that could end up being a completely different program if no main registry key had been made. That's why that one is for advanced users since reg mods are a bit risky at times. A folder on the drive in the Program Files directory also has to be verified first and simply not another item currently installed before seeing that manually removed.
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Old 04-14-2008, 03:57 PM   #5 (permalink)
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Default Re: Installation Problem

Hello,

Just try re-installing it again.
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Old 04-14-2008, 05:04 PM   #6 (permalink)
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Default Re: Installation Problem

Are you trying to install from a software disk or some game you downloaded? For a game on disk the installer there would either first remove the previous attempt or simply walk right over the first try to see the installation completed.

For something downloaded you would need to see a fresh copy if that was a one time installer seen the first time. Often those first create a setup folder however when first unpacking files into that when going to run it. If found try running the setup.exe file again.
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Old 04-14-2008, 05:17 PM   #7 (permalink)
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Default Re: Installation Problem

Quote:
Originally Posted by Alvin.C View Post
Hello,

Just try re-installing it again.
That will be the best option.
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