I was running the safety scan from the microsoft webpage and suddenly my computer shut down. When I tried to turn it on again it appeared as if it was loading windows but then a screen appears in which it tells me that windows did not start succesfully and that I can choose to start on safe mode (several modalities in there) or that I can start on the last working configuration, or just normally.
I've chosen all of them already and the same thing happens. After I choose the option it appears as if it is going to start and then I go to the same screen every time. Please help me and what can I do not to loose my files and start windows??
I've chosen all of them already and the same thing happens. After I choose the option it appears as if it is going to start and then I go to the same screen every time. Please help me and what can I do not to loose my files and start windows??