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Old 05-08-2004, 07:27 AM   #1 (permalink)
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Thumbs down I give up

My computer keeps opening a dos window while I am on it. I have run Ad Aware and have McAfee and it says there are no viruses. I have also run Spybot and done the critical updates from microsoft. I give up on what to do next. Any suggestions

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Old 05-08-2004, 07:30 AM   #2 (permalink)
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can you give more details?

So, your on your PC, doing what ever... and presto... a dos windows just appears?

Does it happen in "any program" your using on the PC? or only certain ones?

What OS are you using? Have you installed anything lately? How long has then been happening?

Hopefully, we can help you fix the problem.

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Old 05-08-2004, 09:15 AM   #3 (permalink)
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I have run Ad Aware and Spybot. I have Norton Antivirus installed and it won't allow Live update. I installed Norton for Life(Corporate version) and it still wouldn't allow live update.

Haven't installed anything lately except Norton
When I log in a Dos window appears and Window Media Player opens. Takes awhile to exit out of Dos window. I cant close Media Player so I have to end it within Task Manager.

Internet Explorer favorites. It opens them but won't allow to click on links to go further.

I can read and reply an e-mail but can't forward and can't click on Address Book. It freezes the program and have to end in Task Manager.

Thanks and I really appreciate it.
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Old 05-08-2004, 09:27 AM   #4 (permalink)
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What does the Dos windows say? Is there a title on it?
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Old 05-08-2004, 12:25 PM   #5 (permalink)
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if it wont allow Norton to update then you definately have a virus/Trojan of some nature.You`ll have to do some research to find out when you may have gotten infected.Like all virus`s there is a time and date of contact/execution. You can iether try and find the source dispose of it etc.. or do a clean OS install .
Depending on the sophistication you may have to clear CMOS as well .I recomend it reguardless , good luck .
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Old 05-08-2004, 02:19 PM   #6 (permalink)
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you stated you have mcafee, did mcafee update? also, search around on the web for a free online virus scan, that may help you find the virus (if there is one)


ok, since i have no life here is a link to one:

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Old 05-08-2004, 08:25 PM   #7 (permalink)
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I use an antivirus program called Antivir Persional Edition, I found it to detect more viruses than Norton, it is also very fast, light on resources and free!
also, Norton and a lot of other antivirus progs are recognized by the OS and a lot of programs as an antivirus prgram, because it is from a big company, so a lot of viruses target it. Antivir doesn't do this, so it is not a target to viruses.

you said it comes up on logon/boot, so you might be able to find the .exe or .bat file that's causing this by going to start, run, regedit, then going to "HK Current User\Software\Microsoft\Windows\Currentversion\Run " see if there are any suspicious programs in the list, and delete at will. this directory is the list of all the progs that come up on boot, and displays the path. I find using the registry rather than Msconfig is better
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Old 05-09-2004, 01:20 AM   #8 (permalink)
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do an online virus scan at sarc.com or trendmicro.com. Also check the system configuration tool, type msconfig at run prompt. check the startup items.
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Old 05-09-2004, 04:56 AM   #9 (permalink)
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Yep as stated above I would run the MSCONFIG tool then deselect all startup items and reboot. If the problem is gone then you know something that is starting with windows is causing this error. You can then check only the items you need to open with windows startup such as virus scan.

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