all you do is goto microsoft.com site, click (left side under resources) windows updates, itll take you to the scan part. Yeah, I know its for another computer, let it finish or whatever. When its done at the upper right is All products, choose downloads there (Dont click all products, it uses onmouseover() so choose the list for "downloads" there). At search for download just choose the o/s and then click search. Now instead of open from location just save to disk. That'll allow you to download pretty much whatever you want if you know what to look for. May want to look at creating a streamlined installation cd for her to make it easier.
If you argue with an idiot he will drag you down to his level and beat you with experience.
I am not a fast writer.
I am not a slow writer.
I am a half-fast writer.