Well regardless, lets look back at the original post. He didn't say where he purchased it, or when it was purchased. **** it isn't even his laptop - it could be 4 years old, or two weeks. You guys are making assumptions, we don't know if he got it at Worst Buy or not, or if he got it directly from the Manf. like Dell or HP.
I was merely trying to give the guy options. But you all are right, i should have just said, sorry bud you're screwed, reformat the hard drive.
