Hi! I hope you folks can help me with this problem

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Ethelwolfe

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Hi! I'm new to this forum and I hope you folks can help me with this problem of mine.

My System:

Intel Core i7 CPU @ 2.67GHz
3GB RAM
Windows 7 64-bit
Graphics card: ATI Radeon 4800

Memory Dump file:

Dump File : 033012-16473-01.dmp
Crash Time : 3/30/2012 7:38:45 AM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`026ac4e0
Parameter 2 : fffff880`02c4f958
Parameter 3 : ffffffff`c0000001
Parameter 4 : 00000000`00000003
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cd40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033012-16473-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 1,251,360

Situation:
I just opened my browser (Firefox Ver.11) and my screen just went blank and restarted. Any help would be appreciated. Thanks.
 
I gonna take a stab in the dark and say this is in the wrong section, I do it my self every now & again. One of the Mods mite move this beiring in Mind. :thumbsup:
 
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

Source

These actions might prevent an error like this from happening again:

Download and install updates and device drivers for your computer from Windows Update.
Scan your computer for computer viruses.
Check your hard disk for errors.
 
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